"Dear Mandy, I just wanted to write to you personally to thank you and your team for such wonderful care that you gave to our mum."
As you know, if it wasn’t for the specialist service that you provide our mum would never have been able to live the last 14 months at home with her loving husband, and all her family around her. I can not express enough how having mum home meant more to us than anything, and you and your team made it possible.
All of the girls that cared for mum did so with patience, empathy, kindness and understanding. They gave so much not only to mum, but to the rest of the family; going that ‘extra mile’ many many times!
NHS Manager’s Perspective:
"We do recognise the tremendous amount of time and commitment (Amegreen) gave to M and her family and acknowledge the high levels of care she constantly received and would like to sincerely thank you and your staff for their loyal support and care shown to M. I personally know how highly she thought of you especially."
DB, Manager, NHS, Northamptonshire
Young Adult Service User’s Perspective:
"Christmas was really good as having 2 carers every night meant my parents could relax, and that meant that Christmas as a whole was most relaxed in ages if not ever. Just to say Amegreen made that possible.Thanks."
Case Manager’s Perspective
"Just a quick note to let you know that I am really impressed with your service. You treat your clients as individuals and you adapt to their needs. Nothing is too much trouble for you and you really care about your clients."
KC, Case Manager, Daventry
"I am one of the regular Ambulance Crew, that transports P, to Hospital 3 times per week
The reason for this email is to make you aware of how much of an improvement that P has made since (your staff) have taken over as her carers.
They show empathy, caring understanding about P and because of this P has responded, is much more positive when we call to collect her. P fully trusts that they have her best interests at heart, because they care for her and not just doing the job of caring.
TIt is a pleasure to be in the company of these two fine ladies, when P is being taken to Hospital."
AB, Ambulance Team Member, Oxfordshire
Hospital Nurse’s Perspective:
"I just wanted to thank you and your team from of us all on DoCC for the care and compassion you have shown K over the many years she has been with you. It is down to your team and their commitment that K has spent so many years at home with her family which is where she wanted to be."
AICU Nurse, NHS, Northamptonshire
"Dear Amegreen, Whether it’s your job or that of the carers I’d just like to say thanks very much for all that’s being done for my mum!! I really appreciate it!!"